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Model City Charter Revision Project - Eighth Edition

Option Memo

Issue: E-government

Seventh Edition: The seventh edition of the Model Charter does not have language encouraging cities to adopt rules relating to e-government.

Proposed Language: The Model could have the following provision: "The city may establish and maintain reasonable internet presence through a web site providing contact information of the council and manager. Nothing in this subsection shall prohibit the city from expanding the web site to provide additional features, including, but not limited to, this charter, ordinances enacted by the council, and interactive services."

Analysis: As we proceed into the 21st century, the growing popularity of e-government reflects government's desire to remain relevant in a technological era and to capitalize on the benefits technology offers. Many local governments are beginning to view e-government as a valuable resource to disseminate information and foster communication with their constituents.

Approximately 3,000 local governments across the country host websites that provide their constituents with pertinent information. Some are even interactive, allowing citizens to register for their licenses on-line, listen to city council meetings, vote on capital expenditure projects, comment on pending legislation, etc.

Importantly, these websites can also act as "performance measurement tools." In a poll recently conducted by the Council for Excellence in Government, nearly two-thirds of the respondents said that e-government would make agencies and public officials more accountable, and provide them (the respondents) with the ability to communicate their opinions to public officials and agencies.

If implemented and managed properly, e-government can be an inexpensive, yet effective way for government to communicate with its citizens, business, and other government entities, while encouraging citizens to participate in the governmental process.

The question then becomes whether e-government is feasible and/or desirable for every local government. This is a case-by-case, fact-based determination that must be made by the people who will be most affected. In determining whether e-government is a viable option, a governing body must consider its available resources and continued commitment to the project. E-government does not have to be expensive or high maintenance, but it is important that the benefits to government and its constituents outweigh the costs.

Options: The Committee should choose one of the following options by the end of the June meeting:

  1. No change. The Model Charter should remain as is without reference to e-government.
  2. E-government provision. The Model should use the proposed language and thereby encourage local governments to implement and utilize e-government where it is feasible and desirable.

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